Professional info
JOHN W. RAVINSKI
Woodbridge, VA 22191
QUALIFICATIONS SUMMARY:
I am an Information Technology Director & Knowledge Management Project Manager with over 25 years of experience in IT Operations Management and Project Management. Recognized for successfully building business units and installing core management processes. I am a strategic thinker who is able to build and inspire strong, productive and cohesive teams. A Microsoft Certified Systems Engineer with the depth of knowledge necessary to manage IT systems and teams.
PROFESSIONAL EXPERIENCE:
LLE Education Group 2009 - Current
Director of Information Technology
Member of the Board of Directors Executive Team.
•Participate in key decisions as a member of the executive management team
•Assist in formulating the company's future direction and support tactical initiatives
•Evaluate and advise on the impact of long range planning, introduction of new programs/strategies and regulatory actions regarding our IT requirements
•Provide recommendations to strategically enhance Information Technology performance and business opportunities
•Direct and oversee all aspects of the IT functions of the organization
•Ensure credibility of the IT group by providing timely and accurate analysis of systems, trends and forecasts
•Ensure that effective internal controls are in place and ensure compliance applicable federal, state and local regulatory laws and rules for security of information
•Train the IT Unit and other staff on raising awareness and knowledge of information and security management matters
•Monitor all IT System and Security activities of the organization
AT&T 2006 – 2008
Business Analyst/Project Manager
Contracted through Kelly Mitchell to support the AT&T NUSA Project (Non US Access) by managing and improving the existing operational functionality procedures along with managing and designing end to end processes. Additionally, I am the project manager of the developmental team that produces new tools and systems to facilitate improvements to various AT&T departments. Involved in the following projects:
•NUSA – (Non US Access). This project was brought in on time, in budget and in scope to bring in house the Non US Access Billing Revenue Recovery that had been outsourced to Vertek at a cost of 2.5 million dollars a year. By doing so we realized a reoccurring annual saving to AT&T of 2 million dollars per year.
•PCMS – (Problem & Change Management System). This project was completed meeting all the requirements for Phase I on time and in budget for the EMAE Group to perform Knowledge Management of the Billing Problems and Changes implemented to resolve them to allow for dramatic cost and time savings by not re-addressing known issues and solutions from previous resolutions. It tracks all issues from beginning to end and compares for existing solutions based on the systems databases.
•IPRR – (IP Revenue Recovery). This project was set up in stages and we met the initial requirements ahead of schedule. It provides Billing Operations with a single interface that pulls in all the required data from several legacy systems to allow the users to dramatically reduce the time required to search these systems to resolve billing discrepancies and provide substantial cost savings to AT&T.
•STATUS – This project was completed in scope and on time and supplies the Billing Operations Group with a “succeed or fail” notification for the KOFAX Document Scanning System that they did not have natively. This results in a timely notice of documents that failed to be placed into the system for processing and allows for a much faster resolution to get the documents to Billing for AT&T, thus realizing a substantial time and cost savings.
Xerox Consulting2003 – 2006
Business Manager-Knowledge Management
Worked with Xerox consulting with their Knowledge Management Training Division on implementation of Knowledge Management principles and practices into Information Systems and to assist in creating a KM roadmap. The intent of this technology roadmap is to provide a pragmatic approach to help understand the pieces of technology and organizational aspects that need to be put together to successfully evaluate and use KM techniques, and extend them over time. The goal is a knowledge-driven information network that will help solve many kinds of business problems effectively.
BTNA (BRITISH TELECOM NORTH AMERICA), Reston, VA2000 – 2003
IT Operations Director North America
Selected to build an IT team to support all BT’s interests in North America including; Network Administration & Security, Systems Administration, Help Desk creation and support, WAN technologies, Development, Interface Design, and Database Architecture & Management.
•Negotiated and implemented Service Level Agreements with other Departments that led to the North American IT Department becoming a source of revenue for BTNA. This elevated the IT Department from a Cost Center to a Profit Center within the first year.
•Within first six months, obtained BT’s highest Security rating –SC1 – and became the only site outside the UK to achieve this stringent rating.
•Developed and documented the Network Securities Policies and Procedures Manual, which was then translated and used globally in BT.
•Developed new billing systems that maximized efficiency and resulted in a $250M annual savings.
•Ensured maximum effectiveness of the people, systems and processes, including achieving a standard equivalent to ISO 9000 for BTNA IT.
•Built a first class Ignite North America Website for the IT, Finance, Billing, Facilities, Payroll and HR functions in BTNA, as well as the migration of the BTNA management system on-line.
•Developed the BTNA IT Operations website for all activities with the IT operations group and created the site as a best in class Help Desk portal.
•Managed the development of a web purchase management solution, web asset-tracking solution, web travel management solution, management reporting systems, and web billing solution for BTNA.
UNISYS, McLean, VA1999 – 2000
Director of Knowledge Management
Worked with the UNISYS Electronic Business Solutions team as the Director of the development of Knowledge Management and E-Commerce solutions based on Microsoft BackOffice Services and Microsoft’s vision of the DNS, (Digital Nervous System).
•Architected and managed the development of the EKP, (Enterprise Knowledge Portal), a Web based network application that provides seamless integration of technologies and tools that can plug and play into a dynamic organization. The EKP provides a mechanism to automatically share and transform knowledge to facilitate both the strategic and systematic management of organizational assets to enhance overall productivity and efficiency within an organization
•Developed alliances with the Learning Solutions Team and the E-Commerce Team to tightly integrate these solutions into the overall Knowledge Management Solutions and the EKP.
•Established and maintained relationships among other groups, both internal to UNISYS and with external partners.
D. APPLETON COMPANY, Fairfax, VA1996 -1999
MIS Director
Managed two separate teams responsible for the infrastructure and intranet for the company.
•Led the migration of the organization from a single Novell 3.12 server to a multi-server NT 4.0 / Back Office backbone, (including Exchange Server 5.5, IIS 4.0, SQL Server 6.5, SMS 1.2).
•Successfully implemented the corporate WAN.
•Negotiated services with Sprint. (T1, Frame-Relay, Data, and Voice).
•Developed and maintained the Help Desk and training services for the company. Also developed a web interface for Help Desk to be utilized on the corporate Intranet with hooks into Exchange Server.
•Maintained and administered the Deltek Costpoint accounting system.
FUTURELINK, INC., Occoquan, VA1994-1996
Senior Systems Engineer
Managed the following accounts, which represented 80% of the company’s revenues:
•Laidlaw Transit Authority
•Engineered Wood Products
•Land Design Consultants
•GIA
•CALL, Inc.
OCCOQUAN COMPUTER CONSULTANTS, Occoquan, VA1992-1994
Senior Consultant, CEO
Owned and operated Occoquan Computer Consultants. Acquired extensive hands on experience in implementing a wide array of business solutions, (LAN and WAN) with an NT backbone through servicing clients and contracting as a Senior Systems Engineer to other companies
EDUCATION:
Microsoft Certified Systems Engineer
3Com Certified in WAN Technologies for Data Networking
Deltek Certified System Supervisor for the Costpoint Environment.
DACOM Certified in IDEF Modeling Practices
COMMUNITY ACTIVITIES:
Elected and served on the Board of Directors of the Occoquan Merchants Association, 1993 – 1996.
Appointed Chairman of the Town of Occoquan’s Public Works Department, 1992 – 1994.
Elected to serve on the Occoquan Town Council. Was appointed to serve as the Chairman of the Town’s Personnel Committee, 1990 – 1992.